SIIL Ostomy

Returns & Exchanges made simple.

Three quick steps, all on one screen - your prepaid label appears the moment you're done.

1✓

Find your order

Enter the order number from your confirmation email (e.g. 117538), not the receipt number.

Returns accepted within 30 days of delivery. Items must be unused, with labels attached and hygienic protector intact.

2✓

What are you returning?

Select the item(s) you want to return and tell us why.

Reason for return I confirm the item(s) are unused, with labels attached, in original packaging, and the hygienic protector is intact.

Note: panties, bodysuits and swimwear cannot be returned if the hygienic protector has been removed.

3✓

How should we resolve it?

We'll show your options once you've picked an item and reason.